Customer service can be hard to fit in when you’re always on the go. But, automating it can lose that personal feel your customers deserve. We went digging for a true customer service gem, a tool that would make it easier for you and one that you can rely on.
And, guess what?
We found one of the best customer service tools for businesses of all sizes.
Now, exceptional customer service is possible with…
Addictive Tool Name: Help Scout
Product Boosting Category: Customer Service
What’s the deal?
With Help Scout, you can personalize your online customer service inquiries without adding more work to your busy schedule by using pre-programmed commands to quickly assign repeatable tasks based on if/then logic. You can also create multiple mailboxes for each shared email address so you can work seamlessly across departments, or manage several products/brands from a single account. Plus, by setting a condition (what you’re looking for) and an action (what you want to happen), you can spend less time redirecting emails, and more time engaging with customers.
How much does it cost?
Try Help Scout on for size with a free 15-day trial. Paid accounts start as low as $8 per user per month.
What other tools are you looking for? We’d love to hear where you need the most support so we can send you the best tools for your business needs! Let us know your tool requests on Facebook or Twitter.
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Here at Entreholic, we can handle part or all of your needs with our Marketing Strategy & Execution Specialists! Social media management, content writing, digital public relations, marketing automation and nurture emails, data scraping for lead generation, and brainstorming strategy sessions are just part of what we do! To learn more, check us out!